Terms of Use

1. The Lagom Process

 

If you choose to purchase a Lagom product, you will work through the following process:

​

Fill Out a Form

​

As a Lagom user, you start the process by:

 

• Selecting the type of contract you want; and

• Completing a form related to that contract.

 

Information received by Lagom will be used to provide the services you request (e.g. drafting a contract).

​

Pay a Flat Fee

​

Next, you would pay a flat fee:

​

• What you see is what you pay; only applicable taxes are added to the flat fees.

 

• To be clear, this means that the following costs are included Lagom’s flat fees, at no additional charge:

  • Cost of your lawyer’s time to take your 30 minute call;

  • Cost of your lawyer’s time to draft your contract;

  • Service fees required to process your payments;

  • Any other fees incurred by Lagom to provide the service you paid for (unless you agree in writing to pay for costs for extra services that you request).

 

• Any services not listed above will be subject to extra fees that you will agree to in advance.  Things that would require extra fees include:

 

• Revisions to the contract draft you are provided;

  • Negotiations with the party that you are contracting with;

  • Meetings or phone calls that exceed the 30 minutes provided above; and

  • Emails with your lawyer. 

 

• We use Stripe to collect your flat fee; this means that we don’t have access to any of your payment information. By making a payment, you agree to Stripe’s collection and use of your payment information under their terms and conditions.

 

• Fees are payable in Canadian dollars.

 

• Fees will only be refunded if your lawyer determines that they cannot help you with your matter. This could happen if any of the following occurs:

  • Your request help that doesn’t fit within any product category;

  • the lawyer has a conflict; or

  • the lawyer isn’t able to assist because of professional limitations (e.g. experience, your location, etc.).

 

If any of the foregoing occurs, your lawyer will reach out, provide an explanation of the issue, and return any information your provided to her/him.

​

Speak with a Lawyer

​

After paying the flat fee, you will be invited to book a 30 minute lawyer consult at a time that works for you:

 

• You must book via the online calendar link provided to you;

​​

• The call will last no longer than 30 minutes;

​​

• Please have photo ID nearby when you call, so we can verify your identity;

​​

• The calls’ focus will be the product you purchased; if you have any questions unrelated to that product, please save those questions for the end of the call.  If there is time (and your question falls within your lawyer’s expertise), your lawyer will gladly take any questions then.

​

Get your Contract

​

Within 3 Business Days after your call, your lawyer will email your contract to the email address you included in your form.

 

“Business Days” mean Monday to Friday, excluding statutory holidays that apply in the Province of Ontario.

 

You can use this contract for future deals, but because we won’t have details on those deals, we cannot be held responsible for any such use. Basically, we stand behind the contract we send you, based on the details you provide via the form and the 30 minute consult; after that, we recommend that you reach out to your lawyer again if terms of any future contract differ.

​

​

2. You are hiring a lawyer

 

While the process may feel a little different, remember that, when you buy a Lagom product, you are hiring a lawyer to provide you with legal help.  In doing this, you enter into a contract with your lawyer; that contact includes these Terms and the terms of the Lagom Engagement Letter. 

​

The Lagom Engagement Letter sets the terms of your relationship with your lawyer.  The letter includes the standard terms for lawyer engagements like scope of services, fees, confidentiality, privacy, conflict of interest, termination, and other important things.

​

If you need legal services in the future and you reach out to a Lagom lawyer you previously worked with, the Lagom Engagement Letter will apply to those future services.  Your Lagom lawyer may also ask you sign an attachment to that letter, which will define things like the rate you will pay for the new service and other relevant things.

​

You must read, and agree to, the Lagom Engagement Letter before buying any Lagom product.  You can download the Lagom Engagement Letter anytime by clicking here.

​

​

​

3. Rights to Lagom Documents 

 

Documents sent to you by Lagom lawyers (we call those “Lagom Docs”) can be used for your internal business purposes for as long as you like. This right is limited and cannot be transferred or shared.

​

To be clear, this means:

​

• You can use Lagom Docs for any purpose within your organization.

 

• You cannot share Lagom Docs with someone else, unless necessary for your internal business purposes and/or the implied purposes of the Lagom Doc. For example, you can share a contract with a client you are contracting with, but you cannot share a contract with your friend so they can use the same contract for their business.

 

• You cannot re-sell Lagom Docs.

​​

If you breach these terms, you will be infringing our intellectual property rights (not cool!).  We reserve all rights to stop such infringement and to be made whole for any amounts the infringement cost us.  But no one wants that (especially not us)…so please follow the rules, ok?

 

Just so you are not surprised (we doubt you would be), please note that Lagom owns all rights in the Lagom Docs,  and your license to the Lagom Docs is non-exclusive. This means other Lagom clients may wind up with Lagom Docs that includes similar terms, format, and the like.

​

​

4. Legal Advice vs. Legal Information  

 

On the Site, Lagom social media accounts, and other promotional media, Lagom may provide information about a general legal topic (we call that “Legal Information”). Legal Information is not legal advice and should not be relied upon to guide you about a specific legal issue.

​

Your access to, reliance on, or use of any Legal Information from Lagom does not establish a lawyer-client relationship.

​

Lawyer-client relationships are established only upon our confirmation of our representation through the Lagom Engagement Letter. After you agree to the Lagom Engagement letter, you may speak to a Lagom Lawyer, disclose certain information about your legal issue, and receive a recommended course of action from your lawyer - that is “Legal Advice.”

​

​

5. Ontario, represent!

 

Lagom lawyers are registered to practice law by the Law Society of Ontario (“LSO”).  This means that they must follow the LSO rules and are qualified to practice law in Ontario, Canada. Lagom lawyers might be able to give advice to folks in other Canadian provinces; but that depends on a number of factors. If Lagom lawyers can’t help you because of your location, we will provide a refund or credit for the fees you paid (see the “Pay a Flat Fee” section for more on this).

​

​

6. Confidentiality

 

Although we take all reasonable precautions to protect your information (see our Privacy Policy for more on this), we cannot guarantee confidentiality of communications sent by email or via our Site. Unfortunately, the available technology is vulnerable to attack by viruses, monitoring by government agencies, and other destructive electronic programs. By using the Site, you consent to our exchange of unencrypted electronic communications, including confidential documents, and to use of third party cloud servers and electronic signature technology provided that we take steps to ensure that the technology used offers (at minimum) industry standard security.

​

​

7. Copyrights and Trademarks

 

We own copyright to this Site and reserve such rights (I mean…who doesn’t love rights?). Apart from using the Site in the way well-intentioned folks normally use websites (e.g. browsing and maybe printing a copy of something for personal use), you can’t copy, store or do any other funny business with the copyrighted materials on our Site unless we agree in writing. 

​

It may not be a surprise that we own the logo and name of Lagom. In fact, our name and logo are trademarks that we love and protect. If you want to use our name or logo for any reason, you will need our written approval (excluding a few small exemptions permitted by law, but you should talk to a lawyer about that first – we are sure they’d love to hear from you).

​

​

8. Feedback

 

There are times when you may provide us ideas, concepts, criticisms, or other feedback about the Site, Lagom Docs, or other Lagom materials (“Feedback”). By providing us Feedback, you grant us permission to incorporate your Feedback into future versions of Lagom, Lagom Docs, or other materials, permitting any such incorporation does not include personal information or proprietary information about you. You grant us this right without any expectation of being paid, irrevocably, and in perpetuity.

​

​

9. Disclaimer

 

Information included on our Site may include general Legal Information relating to areas of law familiar to our firm’s lawyers. We endeavour to provide Legal Information that is accurate, complete and timely, but we can make no guarantees to that effect. We can’t guarantee that the information will be suitable for any particular purpose, or that the operation of the Site will be uninterrupted, error-free, free from viruses or harmful components. You use the Site at your own risk.

​

​

10. Links

 

The Site may include links that take you to third party websites. We provide those links to make things easy for you. But we cannot accept any responsibility for third party websites, services, products, personnel, contents, or any other matter related to such websites. Basically, if you visit third party sites, you do so at your own risk. Cool?  Cool.

 

Please don’t link to this Site if the website you are linking from: (i) implies we endorse a product or service that we don’t actually endorse, (ii) implies that we are affiliated with the website you are linking from (unless we confirm that affiliation in writing), (iii) makes false or misleading claims about us, or (iv) includes materials that can be seen to be offensive, discriminatory, improper, or distasteful. By establishing a link to the Site, you agree to the Terms and understand that we can terminate your right to link to the Site if you breach the Terms.

​

​

11. Limitation of Liability

 

Lagom, its owners, associates, employees or agents are not liable for any costs, losses or damages arising from your use of, reliance upon, or inability to use the Site or its contents.

​

​

12. Unauthorized Use and Termination

 

We want all folks to access and enjoy the Site; to help us achieve this you agree not to damage, disable, overburden, or impair the Site, interfere with anyone else’s use and enjoyment of it, or use this Site only for unauthorized or illegal activities. Lagom reserves the right to terminate your access to all or part of the Site.

​

​

13. Governing Law and Jurisdiction 

 

Your access to or use of the Site is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles. You agree and submit to the courts of the Province of Ontario with respect to all matters relating to your access to and use of the Site.

​

​

14. Entire Agreement

 

These Terms constitute the entire agreement between you and Lagom relating to your access to and use of the Site (that said, if you purchase a product, the Lagom Engagement Letter will also be part of our agreement). If a term or provision of these Terms is held by a court to be invalid, it shall be severed and the remaining provisions shall remain in full force and effect.

​

​

15. Privacy Policy

 

You acknowledge that you have read and accept the terms of our Privacy Policy.

​

​

16. Ch-Ch-Changes

 

We may change these Terms from time to time. Any changes will be posted on our Site. This version of our Terms is effective as of the date described at the beginning.

​

​

17. Let's Chat!

 

If you have any questions or Feedback to share – you can reach us at mike@lagomlaw.co.  We look forward to hearing from you.

 

​

​

@Lagom, 2021.